PianoMaster Terms of Service

In force from [LAUNCH DATE]. Version 1.0.

§ 1. Seller and contact

1. The PianoMaster website, available at pianomaster.io, is operated by [SELLER NAME], registered office at [ADDRESS], tax ID [NIP], business ID [REGON] (the "Seller").
2. Contact: [EMAIL ADDRESS]. We reply on business days.
3. These Terms set out the rules for using the Service and purchasing a licence for the App.

§ 2. Definitions

• App – the PianoMaster web application for learning to play a keyboard instrument from MIDI files, running in a browser.
• User – a person using the Service or the App.
• Consumer – a natural person entering into a contract not directly related to their business or professional activity.
• Account – the set of data linked to a User's email address that gives access to the full version of the App.
• Full version – the paid scope of App features described in § 5.
• Digital content – access to the full version, delivered electronically.

§ 3. Technical requirements

1. You need a device with an internet connection and a current browser supporting HTML5, the Web Audio API and browser local storage.
2. Connecting a MIDI instrument requires a browser supporting the Web MIDI API (Chrome, Edge, Opera and others). Without it the App still works – you can play using the computer keyboard, a mouse or touch.
3. The Seller does not guarantee that the App works in browsers no longer supported by their manufacturer.

§ 4. Account

1. Using the built-in song library does not require an Account.
2. An Account is created after the licence is paid for. A single-use link for setting a password is sent to the email address provided. The link is valid for 24 hours.
3. The User provides a genuine email address and is responsible for keeping the password confidential.
4. The User may request deletion of the Account at any time by writing to the contact address. Deleting the Account means losing access to the full version and removal of uploaded files.

§ 5. Licence and scope of rights

1. Purchasing the full version grants the User a non-exclusive, non-transferable licence to use the App for personal use, with no time limit ("lifetime licence"), within the features available in the App.
2. The full version includes in particular: unlimited uploads of your own MIDI files, all practice modes, control over individual parts of a song, a choice of 128 sounds, the perspective view and full performance summaries.
3. The licence does not include the right to resell, share the Account with third parties, decompile the App, or use it to build a competing service.
4. "Lifetime" means no subscription and no recurring fees. It does not oblige the Seller to maintain the Service indefinitely – see § 11 for how the service may end.

§ 6. Price and payment

1. The full version costs PLN 49.99 gross (one-off) for payments in Polish złoty and USD 13.49 for payments in US dollars. All taxes are included.
2. Payments are handled by an external payment provider: [PAYMENT PROVIDER]. The Seller does not store card details.
3. A sales document is issued in line with applicable law and sent to the User's email.
4. The contract is concluded when the payment provider confirms the payment.

§ 7. Delivery of digital content

1. Access to the full version is enabled immediately after payment is confirmed, and no later than within 24 hours.
2. Delivery takes place by sending a link to the provided email address for setting a password and activating the Account with the full version.
3. If the message does not arrive, check your spam folder and then contact the Seller.

§ 8. Right of withdrawal

1. A Consumer has the right to withdraw from a distance contract within 14 days without giving a reason.
2. The right of withdrawal does not apply to contracts for the supply of digital content not supplied on a tangible medium if performance began with the Consumer's express prior consent and after being informed that they would thereby lose the right of withdrawal, and having acknowledged this (Article 38(1)(13) of the Polish Consumer Rights Act, implementing Directive 2011/83/EU).
3. For this reason, before purchase the Consumer ticks a separate statement requesting immediate access and acknowledging the loss of the right of withdrawal. Without that statement the purchase is not processed.
4. If the Consumer does not give that consent, access is enabled after the withdrawal period ends and the Consumer keeps the right of withdrawal for 14 days. A withdrawal statement sent to the Seller's email address is sufficient; the payment is refunded within 14 days using the same method of payment.

§ 9. Complaints and conformity of digital content

1. The Seller must supply digital content that conforms to the contract, under the provisions of the Consumer Rights Act concerning digital content.
2. Complaints can be submitted to the Seller's email address, describing the problem and stating the email address linked to the Account.
3. The Seller responds to a complaint within 14 days of receiving it.
4. If the digital content does not conform to the contract, the Consumer may request that it be brought into conformity and, in the cases set out in the Act, a price reduction or withdrawal from the contract.

§ 10. Files uploaded by the User

1. The User may upload their own MIDI files (.mid, .midi, .kar) of up to 8 MB each.
2. The User declares that they hold the rights to use the uploaded files. The Seller does not verify their legal status.
3. Uploaded files are visible only to the User who uploaded them and are not shared with other Users.
4. The Seller may remove files that infringe the law after receiving a credible report, informing the User accordingly.

§ 11. Service availability and discontinuation

1. The Seller makes every effort to keep the Service running continuously, reserving the right to short maintenance breaks, announced in advance where possible.
2. Should the Seller decide to permanently discontinue the Service, Users holding the full version will be informed at least 90 days in advance at the email address linked to their Account and will be able to download the files they uploaded.

§ 12. Prohibited use

The following are prohibited in particular: sharing the Account with third parties, circumventing technical restrictions, automated downloading of the Service's content in a way that burdens the infrastructure, and any action intended to disrupt the Service.

§ 13. Personal data

How personal data is processed is described in the Privacy policy.

§ 14. Dispute resolution

1. A Consumer may use out-of-court complaint and redress mechanisms, including the online dispute resolution (ODR) platform at ec.europa.eu/consumers/odr.
2. Using these mechanisms is voluntary and requires the agreement of both parties.
3. These Terms neither exclude nor limit any Consumer rights arising from mandatory provisions of law.

§ 15. Changes to the Terms

1. The Seller may amend the Terms for important reasons, in particular a change in the law or in the scope of the services provided.
2. Users holding an Account will be informed of any change by email at least 14 days in advance.
3. Contracts concluded before a change remain governed by the previous wording of the Terms, unless the User accepts the new wording.

§ 16. Final provisions

1. Matters not covered here are governed by Polish law, in particular the Civil Code and the Consumer Rights Act. The choice of Polish law does not deprive a Consumer of the protection afforded by the law of their country of habitual residence.
2. The Polish version of these Terms is the binding one. This English translation is provided for information only.